ibet877 Privacy Policy
The security of your personal data is very important to us. This policy explains clearly what data we collect, how we use it, and how we protect it.
Introduction
ibet877 is a digital platform for players in Myanmar and places great value on the personal data of its users. This Privacy Policy ("Policy") explains how we collect, use, share, and protect data when you use the ibet877 website, mobile application, and related services ("Services").
By continuing to use the Services, you are considered to have agreed to the terms of this Policy. If you do not agree with the Policy, you are asked not to continue using the Services.
1. Types of Personal Data We Collect
1.1 Data You Provide Directly
This includes data you provide yourself when opening an account or using our services —
- Name, date of birth, and address
- Email address and phone number
- Login credentials (username and password — stored encrypted)
- Payment information such as KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer details
- Age verification and identity documents
1.2 Data Collected Automatically
This includes data collected by our systems while you use the Services —
- IP address and network data
- Browser type, device model, and operating system
- Pages viewed, gaming history, and time spent on the platform
- Data from cookies and similar tracking technologies
- Deposit / withdrawal records and betting transaction history
1.3 Data Received from Third Parties
Data we may receive from payment gateways, identity verification services, and fraud detection services is accepted only in accordance with the law. This data is combined with the data you provide to improve account management and security.
2. How We Use Your Data
2.1 Providing and Managing Services
- Opening, verifying, and maintaining accounts
- Processing deposit / withdrawal records
- Implementing Bonuses and Promotions
- Providing Customer Service and Resolving Technical Issues
2.2 Security and Compliance
- Age Verification (Confirming 21+)
- Fraud and Money Laundering Prevention
- Checking Compliance with Responsible Gambling Policies
- User Account Protection and Security Monitoring
2.3 Service Improvement
- Improving the Player Experience
- Identifying and Fixing Platform Bugs
- Showing Ads and Promotions Based on Your Preferences
- Enhancing Service Quality and Strengthening Relationships
3。 Cookies and Tracking Technologies
3.1 What Are Cookies
Cookies are small data files stored on your browser or device. They help remember your preferences and improve your access when you use our platform.
3.2 Types of Cookies We Use
- Essential Cookies — Cookies that are necessary for the service to function properly (e.g., keeping you logged in).
- Functional Cookies — Used to remember your language preferences and display settings.
- Analytics Cookies — Help us understand how the platform is used and improve the player experience.
- Advertising Cookies — Help us show our ads to you effectively.
3.3 Refusing Cookies
You can disable Cookies through your browser settings, but please note that disabling essential Cookies may prevent some parts of the service from working properly.
4。 Data Sharing and Third Parties
4.1 Parties We May Share Data With
We share your personal information with the following parties only when necessary—
- Payment Services — KBZPay, Wave Money, AYA Pay, CB Pay and banks — solely to process financial transactions.
- IT and Security Services — Technology teams that support our platform and fraud prevention services.
- Legal Obligations — We may disclose information to government authorities where required by law.
4.2 Situations Where We Do Not Share Data
We do not sell, rent or share your personal information with third-party advertising services. Any third-party service providers we work with are required to follow data protection commitments.
4.3 International Data Transfers
To deliver our services, data may in some cases be transferred to and stored on servers outside Myanmar. Any such transfer will be carried out with strong technical safeguards and only with service providers that maintain storage environments consistent with the standards in this policy.
5。 Data Retention Period
5.1 Account Data
How long we retain your data after your account is closed depends on our legal obligations and financial regulations. Financial records are typically kept for as long as needed to resolve disputes and handle legal matters.
5.2 Data Deletion
Once the legally required retention period has passed, data will be securely deleted or anonymised so it can no longer be linked to any individual. We may decline deletion requests only when we are required to continue retaining the data due to legal obligations.
6。 Data Security Measures
6.1 Technical Safeguards
- All data transmissions are protected with SSL (Secure Socket Layer) encryption
- Networks are protected by dedicated security firewall systems
- Databases are encrypted and access-controlled
- User passwords are protected using hashing rather than being stored in plain text
6.2 Procedural Safeguards
- Data access is restricted among staff on a "need-to-know" basis
- Staff training on data handling and protection is provided regularly
- Server access is protected with Two-Factor Authentication (2FA)
- Security audits are conducted on a regular basis
6.3 In the Event of a Data Breach
While we maintain strong protections, we cannot guarantee that data transmissions over the internet are 100% secure. If a data breach occurs, we will notify affected individuals and relevant authorities without delay, in accordance with the law.
7. Your Rights
7.1 Right of Access
You may request any personal data we hold about you. Requests will normally be processed after verifying your identity to confirm access to your personal data.
7.2 Right to Rectification
If you believe that data we hold about you is inaccurate, you have the right to request a correction. Some details can be updated directly through your profile settings on the website; for anything that cannot be changed there, you may submit a request through our customer service.
7.3 Right to Erasure ("Right to be Forgotten")
Where not restricted by legal obligations, you may request that your personal data be deleted. Please note that doing so will fully remove access to your account and services.
7.4 Right to Object
You have the right to object to the processing of your personal data on legitimate specific grounds — meaning you can object to processing carried out for direct marketing purposes.
7.5 How to Submit a Request
To exercise any right under this policy, you can reach our customer service — via 24/7 Live Chat in Myanmar language, or by emailing [email protected].
8. Child Protection
Our services are intended for users aged 21 and above, and we have no intention of providing our services to anyone under the age of 21. If we become aware that personal data of a child under 21 has been collected, we will delete that data immediately. If you know of a child using our services, please notify us at [email protected].
9. Policy Updates
We may update this policy from time to time. When significant changes are made, we will announce them with a visible notice on the website and update the "Last Revised" date at the top of the policy. Continued use of our services after updates are published will be considered acceptance of the revised policy.
10. Contact Us
If you have any questions about this ibet877 Privacy Policy, you can reach us through the following channels —
- Live Chat: Available through our 24/7 Myanmar-language Live Chat service
- Email: [email protected]
We provide support in Myanmar language and will handle all data-related requests as promptly as possible.